Cookie Policy
Which cookies this website uses, and how to change your choice.
Last updated: [[DATE]]
What Cookies Are
Cookies are small files saved by your browser when you visit a website. Some are needed for the site to work. Others help me understand how the site is used. I only use those with your permission.
Cookies That Are Always On
These are needed for the website and booking system to work safely, so they don't need consent.
| Name | Provider | Purpose | Kept for |
|---|---|---|---|
| cookieConsent | Mulberry Counselling | Remembers whether you accepted or declined cookies (stored in your browser's local storage) | Until you clear it |
| cf_* / __cf* | Cloudflare Turnstile | Checks that bookings are made by real people, not bots | Session, or up to 1 year |
| Stripe cookies | Stripe | Secure payment and fraud prevention, set on Stripe's checkout page when you pay | See Stripe's cookie policy |
Cookies Used Only With Your Consent
These are only set if you click Accept on the cookie banner.
| Name | Provider | Purpose | Kept for |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes visitors so I can count how many people use the site | 2 years |
| _ga_<ID> | Google Analytics | Keeps track of a visit, such as which pages were viewed | 2 years |
| _gcl_* | Google Ads | Measures whether visits from Google adverts lead to bookings (only if adverts are running) | 90 days |
Google Analytics tells me things like which pages are visited and how people find the site. It doesn't tell me who you are, and I never use it to identify individual visitors or link it to your booking.
Changing Your Choice
You can change or withdraw your choice at any time. Click Cookie settings (also at the bottom of every page) and choose again. If you decline, any analytics cookies already set are removed.
You can also block or delete cookies in your browser settings, though some parts of the booking system may not work without the essential ones.
More Information
See the Privacy Policy for how your personal information is handled more generally, or contact info@mulberrycounselling.com with any questions.